Shipping & Returns
SHIPPING RATES & TIMES
- USA shipping is $5 flat rate with tracking.
- Canada shipping starts at $5 USD untracked and $11 USD for expedited shipping with tracking. We ship from Canada so there are no additional customs fees for orders to Canadian addresses.
- International shipping starts at $11 USD with tracking.
- Free shipping worldwide on orders over $99 USD.
- Orders are processed within 1 to 7 business days
- Average shipping times to USA and Canada addresses are 3-7 business days. Please note current post delays are adding an additional 2-3 weeks on top of the average shipping times, especially with USPS service times. USPS tracking are also not being scanned normally at this time and may show as still in pre-shipping. But packages are still on its way. Many packages are now showing as being scanned just before delivery, or after it has been delivered.
- Shipping to International addresses is 3-4 weeks. Please allow for additional time due to the pandemic and overloaded postal systems. Some international shipping times may be delayed an additional 1-3 months on top of average shipping times. We apologize we cannot do anything about these shipping times as we have no control over the speed of the post.
- Shipping to International addresses (outside of USA and Canada) are available to the following countries:
- Hong Kong
- New Zealand
- South Korea
- United Kingdom
- Any international countries not listed above, shipping is temporarily closed due to COVID-19 postal restrictions.
- When international shipping options are available again, we will send a notification through our VIP E-mail List and our social media. Subscribe to our newsletter to be notified when International shipping is available again.
- International (outside US and Canada) packages refused by sender for any reason (ie. wrong address, customer refuses package due to customs) may be refunded after we have safely received the return package. The original amount of the order will be refunded minus the original shipping cost and a $5 USD per package return fee. This $5 return fee is charged by our logistics company for processing any returns.
- Returns are sent back at the discretion of the returning country and are not guaranteed. Please make sure to double check your address and are aware of your country's customs rates before placing your order.
- For further questions on shipping please see our delivery FAQs.
At Flair Fighter, we're committed to making you happy with our products and customer service! If you are unsatisfied with your purchase, you may return your purchase within 14 days of receiving it (as determined by the tracking delivery date) for a refund or exchange. The products must be returned with original packaging.
Please contact us within 5 days of receiving your package (as determined by the tracking delivery date) if you believe your package was damaged in shipping, or your product is defective. We will work with you to resolve the issue.
We do not, under any circumstances, refund shipping fees & custom fees. Thank you for understanding.
1. To start the return process, email email@example.com with your order number within 14 days of receiving your items.
2. Please include order number and reason for return. All returned items must appear new and unworn, in original condition, and carefully and securely wrapped in original packaging.
3. Buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice to our address in Canada. Flair Fighter is not responsible for any items that are lost, stolen, or damaged during return shipping. We cannot refund items that are lost or stolen. To avoid any issues like this, please provide us with a return tracking number via email in order.
4. We do not accept any returns after 14 days window of delivery confirmation has passed.
5. Once return packages have been received, and checked. We will refund back to your original form of payment.
6. Please note that we do not offer price adjustments, meaning that we cannot apply a special sale coupon to a prior purchase that was not purchased within the dates and times of that specific sale/promotion.