Shipping & Returns
SHIPPING OFFERS & TIMES
- Free shipping on orders over $99 USD.
- USA shipping is $5 with tracking.
- Canada shipping starts at $5 USD untracked and $11 USD for expedited shipping with tracking.
- We ship from Canada, so Canadians do not need to worry about customs!
- International shipping is $11 USD with tracking.
- Orders are processed within 1 to 7 business days
- Shipping times to USA and Canada addresses are 3-7 business days. Shipping to International addresses is 2-3 weeks. Please allow for additional time on top of this due to COVID-19 postal delays.
- Shipping to International addresses (outside of USA and Canada) is available to the following countries:
- Hong Kong
- New Zealand
- South Korea
- United Kingdom
- Any international countries not listed above, shipping is temporarily closed due to COVID-19 postal restrictions.
- When international shipping options are available again, we will send a notification through our VIP E-mail List and our social media. Subscribe to our newsletter to be notified when International shipping is available again.
- International (outside US and Canada) packages refused by sender for any reason (ie. wrong address, customer refuses package due to customs) may be refunded after we have safely received the return package. The original amount of the order will be refunded minus the original shipping cost and a $5 USD per package return fee. This $5 return fee is charged by our logistics company for processing any returns.
- Returns are sent back at the discretion of the returning country and are not guaranteed. Please make sure to double check your address and are aware of your country's customs rates before placing your order.
- For further questions on shipping please see our delivery FAQs.
At Flair Fighter, we're committed to making you happy with our products and customer service! If you are unsatisfied with your purchase, you may return your purchase within 14 days of receiving it (as determined by the tracking delivery date) for a refund or exchange. Please contact us within 5 days of receiving your package (as determined by the tracking delivery date) if you believe your package was damaged in shipping, or your product is defective. The products must be returned with original packaging. We do not, under any circumstances, refund shipping fees & custom fees. Thank you for understanding.
1. To start the return process, email firstname.lastname@example.org with your order number within 14 days of receiving your items.
2. Please include order number and reason for return. All returned items must appear new and unworn, in original condition, and carefully and securely wrapped in original packaging.
3. Buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice to our address in Canada. Flair Fighter is not responsible for any items that are lost, stolen, or damaged during return shipping. We cannot refund items that are lost or stolen. To avoid any issues like this, please provide us with a return tracking number via email in order.
4. We do not accept any returns after 14 days window of delivery confirmation has passed.
5. If you believe your package was damaged in shipping or your product is defective, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue.
6. Once return packages have been received, and checked. We will refund back to your original form of payment.