At Flair Fighter, we're committed to making you happy with our products and customer service! If you are unsatisfied with your purchase, you may return your purchase within 14 days of receiving it (as determined by the tracking delivery date) for a refund or exchange. The products must be returned with original packaging.
Please contact us within 5 days of receiving your package (as determined by the tracking delivery date) if you believe your package was damaged in shipping, or your product is defective. We will work with you to resolve the issue.
We do not, under any circumstances, refund shipping fees & custom fees. Thank you for understanding.
1. To start the return process, email firstname.lastname@example.org with your order number within 14 days of receiving your items.
2. Please include order number and reason for return. All returned items must appear new and unworn, in original condition, and carefully and securely wrapped in original packaging.
3. Buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice to our address in Canada. Flair Fighter is not responsible for any items that are lost, stolen, or damaged during return shipping. We cannot refund items that are lost or stolen. To avoid any issues like this, please provide us with a return tracking number via email in order.
4. We do not accept any returns after 14 days window of delivery confirmation has passed.
5. Once return packages have been received, and checked. We will refund back to your original form of payment.
6. Please note that we do not offer price adjustments, meaning that we cannot apply a special sale coupon to a prior purchase that was not purchased within the dates and times of that specific sale/promotion.
We will only offer refunds on the product itself if we've sent the wrong item, or if the item sent is defective.
We do not, under any circumstances, refund shipping fees & custom fees.