Should you require information or help, and do not see the information you are looking for here or in the FAQs, please contact us through our contact form or by email at firstname.lastname@example.org.
SHIPPING RATES & TIMES
USA shipping is $6 USD flat rate with tracking.
Canada shipping starts at $3 USD untracked and $11 USD for parcel shipping with tracking. We ship from Canada so there are no customs fees or duties for shipments to Canadian addresses.
International shipping starts at $11 USD with tracking.
Free shipping worldwide on orders over $99 USD.
- Orders are processed within 1 to 7 business days
- Average shipping times to USA and Canada addresses are 3-7 business days. Please note current post delays are adding an additional 2-3 weeks on top of the average shipping times, especially with USPS service times. USPS tracking are also not being scanned normally at this time and may show as still in pre-shipping. But packages are still on its way. Many packages are now showing as being scanned just before delivery, or after it has been delivered.
- Shipping to International addresses is 3-4 weeks. Please allow for additional time due to the pandemic and overloaded postal systems. Some international shipping times may be delayed an additional 1-3 months on top of average shipping times. We apologize we cannot do anything about these shipping times as we have no control over the speed of the post.
- Shipping to International addresses (outside of USA and Canada) are available to the following countries:
- Hong Kong
- New Zealand
- South Korea
- If you do not see your Country listed above, please contact us through our contact form or through email at email@example.com and we'll check with our logistics service if we can ship to your country.
- When international shipping options are available again, we will send a notification through our E-mail List and our social media. Subscribe to our newsletter to be notified when International shipping is available again.
- International (outside US and Canada) packages refused by sender for any reason (ie. wrong address, customer refuses package due to customs) may be refunded after we have safely received the return package. The original amount of the order will be refunded minus the original shipping cost and a $6 USD per package return fee. This $6 return fee is charged by our logistics company for processing any returns.
- Returns are sent back at the discretion of the returning country and are not guaranteed. Please make sure to double check your address and are aware of your country's customs rates before placing your order.
- For further questions on shipping please see our delivery FAQs.
As of December 27, 2020, we have closed shipping to the United Kingdom (U.K.) due to the new VAT requirements which start January 1, 2021. We will still ship to the U.K. for orders placed through our Etsy shop (https://www.etsy.com/shop/FlairFighter).